As a growing non-profit organization operating across the entire insular Caribbean, we announced in April that we were seeking an Operations Manager who could support our day-to-day operations and contribute to the strategic growth decisions that underpin our mission, projects, and programs. We were looking for a candidate whose passions for finance, efficiency, and organization were complemented by a love for conserving our region’s unique biodiversity—when we met Alexia, we immediately knew that we had the perfect match! 

Alexia Morales has over seven years of experience working in office administration. She has a Bachelor’s degree in Office Systems from the University of Puerto Rico, and a Master’s degree in Business Administration with a concentration in Digital Marketing from NUC University. Alexia volunteers as a Social Media Manager at Conservation Opportunity, a non-profit organization that connects people with paid and volunteer opportunities in the field of environmental conservation. Alexia says, “I’m thrilled to use my skills and passion for the conservation of birds to further the mission of BirdsCaribbean.”

Alexia has always gone beyond her duties to ensure the best outcomes and productivity in her professional career, but it is what she has accomplished in her personal life that really excited us about her alignment with the BirdsCaribbean mission! Alexia is an avid birder, and three years ago, she co-founded De Pajareo, a social media initiative aimed at educating about and promoting love for Puerto Rico’s avifauna. What started with a few followers and pictures of Puerto Rico’s beautiful island birds, grew into a community of over 1,000 followers and collaborations with other nature-centered organizations, including participation in an international initiative. Speaking about her passion for showcasing the beauty and importance of birds from the island through photography, Alexia emphasizes, “After all, we take care of what we love.”

We had to take the opportunity of welcoming Alexia to chat with her about her vision for her new role, her love for conservation work, and about her birding adventures!

BC: What motivated you to join the BirdsCaribbean team?

Alexia: As I developed my passion for birds, I got the opportunity to learn about BirdsCaribbean on social media. A friend told me that they were looking for an Operations Manager. When I saw the job description and duties, I accepted the challenge and applied. And here I am, in a dream job where I can use my professional skills and passion for birds to further BirdsCaribbean’s mission!

BC: What does a typical day as BirdsCaribbean’s Operations Manager look like?

Alexia: A lot of researching—asking myself what we can do to improve our operations. Some of my main responsibilities are tracking financial transactions, bookkeeping, and maintaining up to date records; ensuring compliance with regulations; developing policies and procedures; and giving support to the many programs that we have! This position requires a strong attention to detail, good communication with a diverse workforce, managing different tasks simultaneously, and a strong passion for our mission.

BC: How does strategic operations management contribute to mission success for non-profits?

Alexia: The operations are the heart of an organization! Operations gives structure and charts a clear direction towards success and accomplishment of one’s mission. Some of the main goals of strategic operations management are to maximize efficiency within the organization, increase productivity, and ensure the delivery of high-quality service and products. For a non-profit, it’s important to ask these questions: What can we do to improve? What do we need for success? Where are our growing opportunities? Are we in compliance with regulations? That’s how an Operations Manager gets involved and takes action! The operations must be aligned with the organization’s mission—and operations will pursue all the necessary tools to fulfill the mission.

BC: How do you spend your time after a busy week of managing BirdsCaribbean’s operational processes across the region?

Alexia: I love going birding and taking pictures of our amazing avifauna, going on road trips in my beautiful Puerto Rico, and connecting with nature as it gives you peace and restoration. I love getting involved with other organization’s activities such as beach clean ups. I also like to go camping and enjoy the starry nights. Last but not least, I love to travel and appreciate birds in other countries!

BC: We’re so happy to welcome a fellow birder to the fold—we’ve got to ask—can you share one of your favorite birding experiences with us?

Alexia: For me, all the birds were once just Rock Doves, Gray Kingbirds, and Greater Antillean Grackles—I didn’t know that Puerto Rico had so many species, especially endemics! Three years ago, I went birding for the first time in Utuado, a municipality in the center of the island, and I got my first sight of a Puerto Rican Bullfinch, Puerto Rican Tody, and a Puerto Rican Screech Owl. I was amazed and happy to see them. That’s how it all began. I was so excited that I started to do bird counts at home and found out that over 40 species of birds visited my backyard. I was very impressed. I recommend this activity to everyone as I consider it as the very best therapy.

The BirdsCaribbean team is thrilled to welcome Alexia to our flock!

Enjoy Alexia’s beautiful photography below. You can see more of Alexia’s work at De Pajareo on Instagram and Facebook!